We take the health & safety of our guests and team seriously. With regards to Covid19, we are taking appropriate measures to reduce the risks. In order to comply with official guidelines, you will find we are doing things a little differently and encourage you to keep on protecting each other following the Hands – Face – Space campaign.
We request that if you are displaying any symptoms of Covid-19 that you call us to postpone your stay. These include, a new persistent cough, high temperature or loss of smell and taste.
The apartments are open all year round. All weeks during the season are let from a Friday to a Friday unless by special arrangement. During the winter period apartments are let for short breaks between November and February, dates to suit yourself!
Due to the extended cleaning protocols currently in place, will be ready for occupancy strictly after 5p.m. on the day of arrival and must be vacated by 9 a.m. on the day of departure in order that they may be checked, serviced and sanitized for incoming visitors.
Scafell has a log firs to provide that extra touch to your winter break (logs and kindling are provided free of charge).
All Self Catering accommodation is VAT free. Electricity, gas and logs for the fires are included. Weekly changes of bed linen, towels, soap and toilet paper, etc, We aim to provide everything you require other than food.
Reservations are acceptable in writing or by telephone and a deposit will be expected on booking, confirmation will be expected within one week, otherwise the accommodation will be released. A non-returnable deposit of one third of the total holiday cost is required when confirming. An acknowledgement and receipt will be sent upon the deposit being paid. The balance is due three weeks prior to the holiday commencing. A reminder is not sent but a further receipt will follow completion of payment. Cheques should be made payable to ‘Beck Allans’. Apartments Scafell and Fairfield accept credit/debit card payments.
Covid19 Cancellations – If you have to cancel your booking because the UK government imposes travel/accommodation restrictions due to this pandemic, you may choose to :
– Transfer your booking to a later date free of any administration charges and subject to availability. You will have to pay any difference in price if the cost of the new booking is higher.
– Request a credit for the amount previously paid by you for the accommodation. The voucher terms and conditions at the time, will be available to you when you choose this option.
– Under special circumstances, we would offer a refund of the amount already paid by you for the booking, less any administrative costs which we incur in processing your refund.
If you have booked your stay via a third party website – for example Trip Advisor/Holliday Letting/ VRBO/ Expedia please note we only account for the value of the accommodation payment so you may have to cancel your booking with them directly.
Deposit payments are non-refundable. Balance payments will be refunded if the property is cancelled and rented again. If the property is re-let for some of the days cancelled, the refund will be of the same value of the days re-let only. All cancellations incur an administration fee of £50. If the property is not re-booked, there will be no refund. We recommend you check your own travel insurance policy for peace of mind.
We expect our guests to vacate the apartments by 9am in a clean and orderly condition for incoming visitors for which cleaning materials and a vacuum cleaner are provided. Where a dishwasher is provided, it is to be left empty and the filter cleaned. Please report any breakages, which we will replace. We reserve the right to charge for any special cleaning or repairs we may have to do and any expensive replacement of equipment. The public area, stairway and hall are cleaned by us weekly.
Is strictly not permitted at Beck Allans inside our properties or within its grounds and encourage guests to smoke off site. We reserve the right to ask guests to vacate the apartments (no refund apply) if smoking in the premises and charge extra for any additional cost to minimise the smell in the apartment.
UNDER NO CIRCUMSTANCES WILL ADDITIONAL VISITORS BE ALLOWED TO SLEEP IN THE APARTMENTS OVER THE MAXIMUM NUMBER STATED.
Rights are reserved to change specification of equipment bedding etc. should the need arise.
Damage to cars
The management of Beck Allans holiday apartments, Cottage and Guest House do not accept responsibility for damage to cars whilst parked in the grounds.
Finally, our aim is to help you make the most of your holiday at Beck Allans so that you will return again and recommend us to your friends. Our program is one of continuous improvement, however, the best improvements are those recommended by holiday makers. We would ask therefore, for any suggestions you may have in order that we can add to your future comfort and enjoyment.